SaaS / Ecommerce / Multi-Tenant Platform
Maktiq
An India-native ecommerce SaaS platform.
A multi-tenant ecommerce SaaS platform designed around Indian payments, logistics, messaging and merchant requirements.
- SaaS
- Ecommerce
- Multi-Tenant
- NestJS
- Next.js
- PostgreSQL
- Payments
- Logistics
Product overview.
Maktiq enables merchants to launch and manage online stores with native support for Indian payment gateways, logistics providers, WhatsApp and AI-powered customer workflows.
The product.
A SaaS control plane manages the platform while a merchant commerce package handles storefronts and day-to-day commerce.
Capabilities
Inside the product.
- Tenant management, subscriptions, billing and plans
- Storefront and catalogue management
- Orders, customers and merchant administration
- Payments and shipping workflows
- AI-powered customer journey workflow builder
Architecture / Engineering
How it fits together.
- SaaS control plane
- Tenant management, subscriptions, billing, plans, multi-tenancy and platform administration.
- Merchant commerce
- Storefront, catalogue, orders, customers, payments, shipping and merchant workflows.
- Database
- Shared-schema multi-tenant PostgreSQL with Row-Level Security.
- Modular backend
- Approximately 13 commerce/business domains with payment and shipping abstraction layers.
Technology stack.
- Node.js
- NestJS
- Next.js
- PostgreSQL
Integrations.
Razorpay / Instamojo / Cashfree / Paytm
Indian payment gateways behind the payment abstraction layer.
Delhivery / Shiprocket
Logistics providers behind the shipping abstraction layer.
WhatsApp Business API
Merchant communication workflows.
Product workflow.
Product journey
- SaaS control plane
- Merchant
- Storefront
- Orders
- Payments
- Shipping
Vendor journey
Business model.
Hybrid monetization through subscription tiers, transaction fees and usage-based pricing, with custom enterprise options.
Who it serves.
Indian merchants launching and managing online stores.
Building something similar?
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